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Certificates vs. Certifications

Imagine this scenario for two potential hires. Looking to build his résumé and gain some credibility in the quality world, Candidate A takes a few courses on quality from an accredited university, and upon completion receives a certificate in quality systems. Candidate B, after a few years getting settled in a project management career, takes the ASQ Certified Quality Auditor (CQA) exam after studying the body of knowledge and implementing the quality concepts on the job. Candidate A has a certificate, Candidate B has a . . .

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